Lumen to offer cloud-based platform for contact centres with Genesys

(Telecompaper) Lumen Technologies announced the launch of Lumen Solutions for Contact Center – Genesys Cloud. The new service is the result of Lumen’s expanded… https://www.telecompaper.com/news/lumen-to-offer-cloud-based-platform-for-contact-centres-with-genesys–1446723