Afinz contracts Embratel’s omnichannel contact centre system

(Telecompaper) Brazilian telecom operator Embratel, Claro’s B2B arm, will provide its cloud-based omnichannel contact centre product to local financial services company Afinz… https://www.telecompaper.com/news/afinz-contracts-embratels-omnichannel-contact-centre-system–1521207