NTT launches AI-powered voice-to-text contact centre system

(Telecompaper) NTT East and NTT Technocross have launched an AI-based call centre porduct called ForeSight Voice Mining (FSVM), which helps operators improve their response skills and overall customer…

KPN adds Cinetree to offering, with first 3-months free

(Telecompaper) KPN has added streaming service Cinetree to its entertainment offering. Cinetree provides a wide selection of films and relevant documentaries… https://www.telecompaper.com/news/k…

Openreach commences fibre network construction in Kirkintilloch

(Telecompaper) UK wholesale operator Openreach announced it has started work building its full-fibre network to connect thousands of premises in Kirkintilloch near Glasgow… https://www.telecompa…

Amsterdam Internet Exchange hits record traffic peak of 12 Tbps

(Telecompaper) The Amsterdam Internet Exchange (AMS-IX) said it reached a new data traffic record on Sunday 18 February. The company hit the peak of 12 Tbps at around 7.30 pm Central European TimeR…

Algerie Telecom teams up with housing agency to bring fibre to new builds

(Telecompaper) Algerie Telecom has signed a framework agreement with national housing agency AADL (Agence Nationale de l’Amelioration et du Developpement du… https://www.telecompaper.com/n…

ANS Group and Global 4 agree partnership for digital services to business

(Telecompaper) UK managed cloud services provider ANS Group announced a partnership with enterprise telecoms group Global 4 to offer digital services to businesses… https://www.telecompaper.com/…

MS3 Networks adds Fusion Fibre to partner network

(Telecompaper) UK wholesale full-fibre network operator MS3 Networks has announced the addition of Fusion Fibre Group as a network partner… https://www.telecompaper.com/news/ms3-networks-adds-fu…

Commsworld wins GBP 2.6 mln order for Dundee schools fibre upgrade

(Telecompaper) Commsworld won a 10-year contract from Dundee City Council to upgrade internet connectivity at 42 schools in and around the Scottish city… https://www.telecompaper.com/news/commsw…

TikTok faces first investigation over child protection under EU’s new digital services law

(Telecompaper) The European Commission has signalled it will take a tough stance on enforcing the new Digital Services Act in the EU, opening its first formal… https://www.telecompaper.com/news/…

CST extends registration for Emerging Technologies Regulatory Sandbox until 31 March

(Telecompaper) The Saudi Communications, Space and Technology Commission (CST) has extended the registration period for the second cohort of the Emerging… https://www.telecompaper.com/news/cst-e…

Carlos Bock

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